Error Codes


ERR001_DEF  Server Conjunction. The website is currently unavailable. Please try again later.

A001.

Login failed due to limited concurrent user logins.

ERR003_INP  The Password entered in the "Old Password" field is incorrect. Please try again.

A003.

The old password does not match the current one on password change.

ERR004_INP  You didn't specify a valid old password. Please try again.

A004.

The old password is not specified for password change.

ERR005_INP  You didn't specify a valid new password. Please try again.

A005.

The new password is not specified for password change.

ERR006_INP  Your new password entries did not match. Please try again.

A006.

The new and the confirmation passwords do not match on password change.

ERR007_INP  You didn't specify a required item. Please enter a company.

A007.

The required item, Company name, is not specified.

ERR008_INP  You didn't specify a required item. Please enter a country.

A008.

The required item, Country, is not specified.

ERR009_INP  You didn't specify a required item. Please enter an Address1.

A009.

The required item, Address1, is not specified.

ERR010_INP  You didn't specify a required item. Please enter your telephone number.

A010.

The required item, Telephone number, is not specified.

ERR011_INP  You didn't specify a required item. Please enter an e-mail address.

A011.

The required item, E-mail address, is not specified.

ERR012_INP  The MPR ID is incorrect. Please confirm MPR ID using Web-MC or PCMC.

A012.

The MPR-ID is not a hexadecimal value (consists of 0 to F).

ERR013_INP  The MPR ID is incorrect. Please confirm MPR ID using Web-MC or PCMC.

A013.

The MPR-ID is not 16 characters in length. (without hyphen(-))

ERR014_INP  The e-mail address is incorrect. Please confirm and try again.

A014.

E-mail address entry check error.(Format error)

ERR015_INP  The e-mail address is incorrect. Please confirm and try again.

A015.

E-mail address entry check error.(The total length is longer than 255 characters.)

ERR016_INP  The MPR ID is incorrect. Please confirm MPR ID using Web-MC or PCMC.

A016.

Please confirm correct MPR ID using Web-MC or PCMC.

ERR017_INP  Please use valid characters: a-z, A-Z and 0-9.

A017.

One or more characters that are not allowed are specified for password change.

ERR018_INP  The Activation Key No. has already been entered. Please confirm and change the Activation Key No.

A018.

You attempted to specify an Activation Key No. which has already been used.

ERR024_INP  You didn't specify an e-mail address. Please enter an e-mail address.

A024.

The required item, E-mail address, is not specified..

ERR025_DEF  The specified combination of the MPR ID and Activation Key No. did not match.
Please contact your sales company/agent and inform of detailed information.

A025.

The region/country of the specified PBX and Activation Key Model are different.

ERR030_INP  The Activation Key No. is incorrect. Please confirm and try again.

A030.

The Activation Key No. specified on the Activation Key No. Entry screen does not exist.

ERR031_INP  The Registration ID is incorrect. Please confirm and try again. The Registration ID is case-sensitive.

A031.

The Registration No. specified on the Activation Key No. Entry screen is incorrect.

ERR032_INP  You didn't specify a User ID. Please enter a User ID.

A032.

The required item, User ID, is not specified.

ERR033_INP  You didn't specify a password. Please enter a password.

A033.

The required item, password, is not specified.

ERR034_DTA  You are unable to login. Please try again.

A034.

The User ID or Password is incorrect when login is attempted.

ERR035_DTA  You are unable to login since your account has expired.Please contact your sales company/agent.

A035.

The valid days have passed since the sales company/agent issued the Pre-registration ID.

ERR047_INP  Please click Login button just once.

A047.

More than one session exists since the Login button was clicked multiple times.

ERR049_INP  You have submitted the form with missing or invalid information. Please try again.

A049.

The Submit button of the inquiry form was clicked without the inquiry text.

ERR050_INP  Your e-mail address entries did not match. Please try again.

A050.

The e-mail address and the confirmation one do not match when the Dealer information change is attempted.

ERR051_INP  Your new password must be at least 8characters in length.

A051.

A password of less than 8 characters was entered.

ERR052_DTA  Unable to download. The specified Activation Key No. has already been downloaded by another MPR ID.

A052.

The specified MPR ID can not be used because the specified Activation Key No. has already been used by another MPR ID.

ERR053_INP  You entered invalid characters. Please enter valid characters.

A053.

One or more double-byte characters were specified in the field.

ERR054_INP  You entered invalid quantities. Please enter quantities correctly.

A054.

The field for the quantities of Temporary Key licenses contains a non-numeric character.

ERR055_INP  Please specify a report subject for the reports.

A055.

No report object is selected at the time of report creation.

ERR056_INP  To continue to the next step, you must enter the reason (Max. 80 characters).

A056.

Though "Others" is selected on the screen for specifying the reason of re-download (as a result of MPR Reinstalling), no reason is specified.

ERR057_INP  You are unable to download with the specified combination of Activation Key No.
Please download the Activation Key separately.

A057.

An Activation Key No. for free download was used in mix with the purchased one when the download was attempted.

ERR059_DTA  The specified Model No. is invalid for download.

A059.

Occurs under one of the following conditions when downloading an Activation Key No. (including a Temporary one):
(1) The Model No. does not exist any more.
(2) Handling of the Model No. is disabled.
(3) Download of the Model No. is not allowed.

ERR060_INP  Please enter in one-byte alphanumeric characters.

A060.

One ore more non-alphanumeric (double-byte code) characters entered in the field were processed.

ERR073_DEF  Download is unavailable with the specified MPR ID.

A073.

Download with this MPR ID is not allowed. Please contact your sales company/agent for details.

ERR106_DTA  Invalid License No. or Registration ID. Please confirm and try again.

A106.

The License No. specified on the Software Product STEP2 screen does not exist.

ERR107_DTA  Invalid License No. or Registration ID. Please confirm and try again.

A107.

The Registration ID specified on the Software Product STEP2 screen is incorrect.

ERR108_DTA  Invalid License No. or Registration ID. Please confirm and try again.

A108.

The License No. specified on the Software Product STEP2 screen is not allowed for use.

ERR110_INP  Invalid Registration Number. Please confirm and try again.

A110.

The Registration No. specified on the Software Product STEP3 screen is incorrect.

ERR111_DEF  Invalid Registration Number. Please confirm and try again.

A111.

On the Software Product STEP3 screen, Registration No. and License No. are inconsistent.

ERR112_DTA  Re-issue is unavailable. To re-issue Registration Keys, please contact your sales company/agent.

A112.

At the re-issue attempt, the reinstalling count on the Software Product STEP3 screen has exceeded its limit.

ERR114_INP  Please enter a Registration Key.

A114.

The Registration Key is not specified on the Software Product STEP3 screen.

ERR115_INP  A reason is required when you select "Others".

A115.

On the Software Product STEP3 screen, the reason for "Others" is not specified though Reason (12) is selected.

ERR116_DTA  Invalid Registration Key. Please confirm and try again.

A116.

The Registration Key specified on the Software Product STEP3 screen does not exist.

ERR117_INP  Invalid License No. or Registration ID. Please confirm and try again.

A117.

A different License No. is used on the Software Product STEP2 screen.

ERR118_DEF  Invalid Registration Number. Please confirm and try again.

A118.

The Registration No. specified on the Software Product STEP3 screen is incorrect while trying to down load key code for PC Phone.

ERR261_DEF  The Activation Key No. is for [PBX Models]. Please confirm and try again.

A261.

The specified Activation Key No. is invalid for the specified MPR ID.

ERR283_DTA  Unable to download. The Activation Key Type selected in STEP1 and
Activation Key No. you entered did not match. Please confirm and try again.

A283.

Please confirm the Activation Key Type in STEP1 again.
- PBX Model Series : NS/TDE/NCP Series or NSX Series
- Activation Key Files or System/Maintenance/Remote Activation Key Files


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